Premium Support Plan
Worry-free maintenance and support for Timeline Maker Pro
Timeline Maker’s newly expanded Premium Support program gives you protection and peace of mind by providing you with:
- Unlimited Premium support by phone or online
- Exclusive toll-free number 8am – 5pm EST Monday to Friday, except holidays
- Priority email support 8am – 8pm EST, 7 days a week
- All Premium Support calls and emails are given TOP priority with max same day response
- Upgrade Protection
- All new software releases including minor updates and major upgrades are free of charge for the duration of your term.
- Upgrade notification – you will be immediately notified when a major upgrade or update becomes available.
Premium Support protects your software investment by providing technical support and all related product upgrades for one full year.
Equivalent to many company’s top-tier support programs, Premium Support makes it easy for organizations to keep their Timeline Maker solutions up to date.
Timeline Maker Premium Support is sold on a per user basis for a 12 month term. This not a subscription so there are NO automatic renewals. We will send you a notice near the end of your term, should you wish to renew.
